Mental Health

Mental health struggles are something that many people face, yet lots of people find it hard to talk about. There are lots of amazing campaigns that have happened over the last few years to try and change this. Speaking about our mental heath problems can often be a starting point for getting help. Below we have listed some organisations, both local and national that can be there to listen and give you information about how to get more help. 

If you are experiencing mental health struggles, we would always recommend talking to your GP as they can offer you lots of types of help. 

We are also registered as a safe space

so if you are experiencing distress or anxiety, come in to the hub and we have specially trained staff to offer help and contact a friend or relative or support worker to come and assist you.

If you or someone you know is having a mental health crisis and needs urgent help, the number to call for Stoke is 0300 123 0907 (option 1)

Healthy Minds - Stoke

A great local mental health service based in Hanley for the people of Stoke and North Staffordshire.

They offer access to talking therapies, practical support and advice. 

You can self refer to this service on their website, or be referred by a GP. 

Call: 0300 123 0907 option 2

Give us a Shout

Give us a shout is a dedicated mental health text service that is available nationwide 24 hours a day, 7 days a week. It's free to text from all major uk mobile networks. They provide empathetic support in times of crisis and can give you information on how to get further support. 

Text SHOUT to 85258

Time to Change

This is the website to go to look for all kinds of mental health resources. If none of the organisations listed here seem like the specific one you need, please go to time to change as it has loads of phone numbers ans websited for lots of places that offer mental health support.


Pandas is a mental health support network for women experiencing perinatal mental health (PMH) concerns . These are a woman’s emotional and psychological wellbeing during pregnancy and up to around three years after giving birth. PMH conditions include pre and postnatal depression, anxiety, obsessive compulsive disorder and birth trauma.

There is lots more information on the website that we recommend checking out. 

Helpline: 0808 1961 776

Mind - Stoke

Mind is a charity that has branches all over the UK, and one here in Stoke. Their website has lots of information and advice about coping strategies and what do do in a crisis. They also have a useful section on how to help others experiencing mental health issues. They have a helpline to call for information and support. 

Call: 0300 123 3393


Samaritans have a  free phone service that is available 24 hours a day, 365 days a year. Call them any time if you are experiencing mental health distress and they will be there to provide support or to just listen. 

They also have a self help app on their website. 

Telephone: 116 123

Young Minds

Young Mind offer lots of support to young people and parents of young people on their website which we recommend taking a look on. They also have a young minds crisis messenger that is available 24/7. For urgent help,

text YM to 85258. 

Texts are answered by trained volunteers and texts are free from the following networks.

EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Age UK

Age UK have a loneliness section on their website with advice and supoort on how to deal with lonliness. They also offer a weekly telephone befriending service called 'The Silver Line.' You can either sign up for a weekly telephone befriending service where someone will call you once a week to chat. Or you can call the Silver Line Helpline on

0800 4 70 80 90

which is open 24 hours a day, 365 days a year and they provide information, friendship and advice to older people.

Speak Up Space - Stoke

Speak up space provides confidential mental health support for young people in the Stoke-on-Trent area (aged up to 18). 

They offer peer support groups, well being training programmes and one to one support. 

They also offer an instant messaging service, usually for a few hours in the evening. Go to their webiste for times and to access this.

Hopeline UK

Hopeline UK is a support and advice service for anyone under the age of 35 who is considering suicide or having suicidal thoughts. You can also call them if you are any age and concerned someone else is having suicidal thoughts. Please look on the website to check out call times. 

Telephone: 0800 068 41 41

Text: 07786209697

Grace Money

Grace Money are based in Stoke and are dedicated to helping people dealing with debt and offer fiancial advice. They offer free non-judgemental professional money and debt support and can even help you prepare an income and spending plan. 

To get in touch with them you can either call or email them. 




CALM stands for campaign against living miserably and is for people who are feeling down or have hit a wall for any reason

who need to talk or find information and support.

Their website has lots of great information including sections for if you're struggling or you are worried about someone else who is. 

They have a number to call them on and also a webchat that is available 5pm-midnight

365 days a year. 

0800 58 58 58